Q: What happens if the item turns out to be faulty?

As a buyer, you have a duty to inspect . This means that you are responsible for checking the item's condition and functionality before placing a bid. At Budi, when possible, we carry out basic functionality checks on items when we are unsure. We also often offer viewings, so that you can inspect and test the item yourself to avoid any uncertainty. When buying used products, there is always a certain amount of risk. If you discover that an item does not work as it should, contact us – we always try to find a solution. What does the duty to inspect mean? It means that you need to make sure that the item works as you expect before placing a bid. Can I come and inspect the item before placing a bid? Yes, we often offer viewings. If a viewing is available, it will be stated in the auction description. Do you test the items before the auction? We sometimes carry out basic checks, especially if we are unsure about an item's functionality. What happens if the item does not work after purchase? Contact us. We always try to find a solution.

Q: What happens if the item turns out to be broken?

As a buyer, you have a duty to inspect . This means that you are responsible for checking the item’s condition and functionality before placing a bid. At Budi, when possible, we carry out basic functionality checks on items when we are unsure. We also often offer viewings, so that you can inspect and test the item yourself to avoid any uncertainty. There is always a certain risk when buying used products. If you discover that an item does not work as it should, contact us – we always try to find a solution. What does the duty to inspect mean? It means that you need to make sure the item works as you expect before placing a bid. Can I come and inspect the item before placing a bid? Yes, we often offer viewings. If available, this will be stated in the auction description. Do you test the items before the auction? We sometimes carry out basic checks, especially if we are unsure about an item’s functionality. What happens if the item does not work after purchase? Contact us. We always try to find a solution.

Question 1

Can you ship the items I’ve won?

Accepted Answer

For some items, shipping is available. If shipping is available, this will always be stated in the item’s auction description.

Shipping is always arranged at the time of payment. The shipping cost is then included directly in your payment.

For other items, you will need to collect the item yourself or hire an external service such as Tiptapp or Mooova. Make sure to provide the person collecting it with both your customer number and your receipt, as these are required at collection.

If you send a representative to collect on your behalf, the representative must also be able to show your receipt.

If you have questions about a specific item, it is always best to contact us before the auction ends so that we can confirm whether shipping is possible and what the cost would be.

How do I arrange shipping?

Shipping is always arranged at the time of payment, if the item can be shipped.

Can someone else collect my item?

Yes. The representative must show your receipt at collection.

Can I use an external service such as Tiptapp or Mooova?

Yes. Make sure that the person collecting has your customer number and receipt in order to collect the item.

Is shipping always possible?

No, shipping availability varies between items. Always check the item’s auction description.

Question 2

How much does shipping cost?

Accepted Answer

Shipping costs vary depending on the number of items, their weight and dimensions, as well as the transport distance. Get in touch with us and we’ll see what we can work out.

Question 3

When are the items shipped?

Accepted Answer

When you contact us with your preferred shipping option, we will send you a payment link that includes the shipping cost.

Once payment has been received, the package will be shipped within 1–5 business days.

Question 4

How and when should I pay?

Accepted Answer

Payment for a lot must be made before the day of pickup.

There are two different payment options.

Payment is made online via the payment link included in the winner email sent after you win an auction. Using the link, you can securely pay with Swish or a debit/credit card (VISA/Mastercard).
If shipping is requested (see the section on shipping), a shipping request is sent via the winner email, and Budi will respond with a payment link. Once payment has been completed, your shipment will be booked.

Question 5

What does it mean when the listing says excl. VAT or incl. VAT?

Accepted Answer

When it says excl. VAT, VAT is added to the bid amount. When it says incl. VAT, no VAT is added to the bid amount.

Please note that VAT is always added to service fees.

Question 6

Can I pay by invoice?

Accepted Answer

All items sold through us must be paid in full before we hand them over. Payment by invoice is possible, provided that the payment is registered in our system before the day of collection. Retention of title applies to all auction items on budi.se.

Question 7

International purchases

Accepted Answer

When purchasing items from Budi for export outside of Sweden, additional fees and deposits may apply. These are related to administration, export handling, and—where applicable—temporary use of Swedish registration plates.

Below you’ll find an overview of the most common questions international customers have regarding export fees, deposits, VAT, and documentation.

Is there an export or administration fee?

Yes. For each item exported outside of Sweden, Budi charges an administrative export fee in accordance with our current price list.
The exact amount depends on the type of item and is specified in our official price list.

View the full price list here.

Do I need to pay a deposit when exporting a vehicle or registered item?

In some cases, yes.
If Swedish registration plates are temporarily loaned by Budi for export, a refundable deposit is charged:

5,000 SEK for items valued between 0–100,000 SEK
10,000 SEK for items valued above 100,000 SEK

The deposit is refunded once valid export documentation has been submitted and the registration plates have been returned.

When and how is the deposit refunded?

The deposit is refunded within 14 days after Budi has received:

Valid export documentation, and
The returned Swedish registration plates.

If documentation is delayed beyond 14 days after pickup, a 10% deduction for each commenced week will be applied. Deductions are non-refundable.

Refunds can only be made to the same bank account used for payment.

Will I be charged Swedish VAT (VAT-free purchases)?

This depends on where you are located and whether you are purchasing as a business:

EU businesses with a valid VAT number:
No Swedish VAT is charged, provided the VAT number is verified and export documentation is submitted.
Non-EU businesses:
No Swedish VAT is charged if export can be documented and business status is verified.
Buyers without a valid VAT number:
Swedish VAT will always be charged on the item, service fees, and any related costs.

Who is responsible for customs, duties, and export documents?

The buyer is fully responsible for:

Customs declarations
Export documentation
Any duties, taxes, tolls, fines, or fees after pickup

Budi does not handle export paperwork on behalf of the buyer.

Can Budi refuse an export?

Yes. Budi reserves the right to:

Refuse export to certain countries due to sanctions or restrictions
Cancel the purchase and refund the amount paid if export requirements are not met

Where can I read the full export terms?

For complete and legally binding information, please refer to our full export terms and conditions:

Full export terms and conditions:
https://www.budi.se/info/villkor-export

Full price list:
https://www.budi.se/info/villkor-prislista

If you are unsure whether fees or a deposit apply to your purchase, feel free to contact us before bidding. We’re happy to help clarify the process.

Question 8

Can I withdraw a bid?

Accepted Answer

All bids on Budi are binding. This means that when you place a bid, you commit to completing the purchase if you win the auction. For more information about what this means, you can read our auction terms and conditions.

Question 9

Claims

Accepted Answer

All items are sold as-is, and as a customer you have a duty to inspect them. Any defects discovered by the customer when inspecting the product during viewing or upon collection must be reported immediately.

Question 10

What happens if the item turns out to be faulty?

Accepted Answer

As a buyer, you have a duty to inspect. This means that you are responsible for checking the item's condition and functionality before placing a bid.

At Budi, when possible, we carry out basic functionality checks on items when we are unsure. We also often offer viewings, so that you can inspect and test the item yourself to avoid any uncertainty.

When buying used products, there is always a certain amount of risk. If you discover that an item does not work as it should, contact us – we always try to find a solution.

What does the duty to inspect mean?

It means that you need to make sure that the item works as you expect before placing a bid.

Can I come and inspect the item before placing a bid?

Yes, we often offer viewings. If a viewing is available, it will be stated in the auction description.

Do you test the items before the auction?

We sometimes carry out basic checks, especially if we are unsure about an item's functionality.

What happens if the item does not work after purchase?

Contact us. We always try to find a solution.

Question 11

What happens if the item turns out to be broken?

Accepted Answer

As a buyer, you have a duty to inspect. This means that you are responsible for checking the item’s condition and functionality before placing a bid.

At Budi, when possible, we carry out basic functionality checks on items when we are unsure. We also often offer viewings, so that you can inspect and test the item yourself to avoid any uncertainty.

There is always a certain risk when buying used products. If you discover that an item does not work as it should, contact us – we always try to find a solution.

What does the duty to inspect mean?

It means that you need to make sure the item works as you expect before placing a bid.

Can I come and inspect the item before placing a bid?

Yes, we often offer viewings. If available, this will be stated in the auction description.

Do you test the items before the auction?

We sometimes carry out basic checks, especially if we are unsure about an item’s functionality.

What happens if the item does not work after purchase?

Contact us. We always try to find a solution.

Question 12

How does the bid engine work?

Accepted Answer

The bid engine is designed to make bidding easier for you as a bidder.

On Budi, there are two ways to place bids:

Max bid - The system bids automatically on your behalf up to your maximum amount. Available for all items.
Manual bid - Your bid is placed directly at the exact amount. Available for selected items with higher bid increments.

Bids placed automatically by the bid engine are marked with in the bid history.

Max bid - automatic bidding

When you place a max bid, the bid engine handles the bidding for you automatically:

You enter your max bid (e.g. 20,000 SEK)
The system places bids for you in increments (e.g. +500 SEK) up to your max
The visible bid only shows the amount needed to keep you in the lead
If someone else bids below your max, the visible bid is automatically increased

If no one places a higher competing bid, the bidding stops there. This way, the system ensures that you never pay more than necessary.

Manual bid - full control

With a manual bid, you enter an exact amount that is shown directly as the leading bid. The bid engine is not activated - you must monitor the auction yourself and raise your bid if someone outbids you.

Manual bids are available on items where the bid increment is at least 500 SEK.

Scenarios

Scenario 1: You have the highest max bid

Bidder 1 has placed a max bid of 15,000 SEK. Bidder 2 places a max bid of 20,000 SEK.

→ Bidder 2 leads at 15,500 SEK (the next bid increment above 15,000 SEK).

Scenario 2: Someone else has a higher max bid

Bidder 1 has placed a max bid of 25,000 SEK. Bidder 2 places a max bid of 20,000 SEK.

→ Bidder 1 leads at 20,500 SEK (the next bid increment above 20,000 SEK).

Scenario 3: Same max bid

Bidder 1 and bidder 2 have both placed 30,000 SEK as their max bid.

→ Whoever placed their max bid first remains the leading bidder.

Scenario 4: Manual bid against max bid

Bidder 1 has a max bid of 25,000 SEK (visible bid: 15,000 SEK). Bidder 2 places a manual bid of 20,000 SEK.

→ The bid engine automatically raises bidder 1's bid to 20,500 SEK. Bidder 1 still leads.

Scenario 5: Manual bid beats max bid

Bidder 1 has a max bid of 20,000 SEK (visible bid: 15,000 SEK). Bidder 2 places a manual bid of 25,000 SEK.

→ Bidder 2 leads with exactly 25,000 SEK. The bid engine could not help bidder 1 because their max bid was not high enough.

Auction extension

To give everyone a fair chance, the auction is extended by 3 minutes for each new bid placed during the final three minutes of the auction. In other words, the auction end time is extended with each new late bid, until no more bids are placed.

Frequently asked questions

Can I always choose between max bid and manual bid?

Max bid is always available. Manual bids are available on items where the bid increment is at least 500 SEK.

Is the bid engine activated for manual bids?

No. The bid engine is only activated for max bids. With manual bids, you must monitor the auction yourself and raise your bid.

Can I see other people's max bids?

No. Max bids are hidden from other bidders. You only see the current leading bid.

How do I know if a bid was placed automatically?

Bids placed automatically by the bid engine are marked with in the bid history.

Question 13

How do max bids work?

Accepted Answer

All bids on Budi are max bids. This means you enter the highest amount you are willing to pay for an item.

Our bidding engine then handles the bidding for you automatically. It raises your bid in line with the predefined bid increments – always by the smallest possible amount – up to your max bid. This means you do not have to monitor the auction yourself every time someone else places a bid.

Bids placed automatically by the bidding engine are marked with in the bid history.

Max bids are sometimes called "auto bids" or "automatic bids" on other auction platforms. It is the same concept – you enter a maximum amount and the system handles the bidding for you.

Can I change my max bid?

To raise your max bid: You can raise your max bid at any time by entering a new amount. The system updates it immediately.

To lower your max bid: You can lower your max bid, but only as long as your new max bid is still above the current highest bid in the auction.

Do I always have to place bids manually?

No. Once you have placed a max bid, the system automatically raises your bid according to the bid increments, up to your maximum amount.

Can others see my max bid?

No. Your max bid is hidden from other bidders. They only see the current leading bid.

What happens if two people place the same max bid?

The person who placed their max bid first gets the advantage and remains the leading bidder.

Can I cancel a max bid?

You cannot remove a max bid completely, but you can lower it – as long as it is still higher than the current highest bid.

Example of how max bids work

You place a max bid of 1 000 SEK. The highest existing bid is 700 SEK.

The system then automatically raises your bid to the next bid increment, for example 750 SEK.

If someone else bids 800 SEK, the system immediately raises your bid to 850 SEK.

This continues until someone bids above your max bid of 1 000 SEK – or until you win the auction at a lower price.

Question 14

What is a reservation price?

Accepted Answer

The reservation price is set by the seller and is the lowest amount the seller will accept for the item. Its purpose is to ensure that the item is not sold below a predetermined value.

If you win an auction where the reservation price has not been met, we will contact you to ask whether you would be interested in increasing your bid. We can then discuss the matter with the seller on your behalf to see whether it is possible to agree on a price acceptable to both parties.

Do all items have a reservation price?

No, most items on Budi do not have a reservation price. This means that bidding is binding from the first bid and that the item is sold to the highest bidder when the auction closes. If an item has a reservation price, this is stated in the auction information, and you can also see whether your bid has met it or not.

What happens if the reservation price is not met?

We will contact you as the bidder to ask whether you would like to discuss a higher amount, and we will speak with the seller to see whether an agreement is possible.

Can I still buy the item if I win below the reservation price?

Not directly. Your bid is not automatically accepted by the seller, but we will try to find a solution if you are interested.

Can I see the reservation price in advance?

No, the reservation price is hidden during bidding. The only thing you can see is whether your bid has met it or not.

Why is there a reservation price?

To give the seller peace of mind that they do not have to sell the item at too low a price.

Question 15

How do manual bids work?

Accepted Answer

Manual bids (sometimes called "direct bids" or simply "bids") mean that you enter an exact amount that is immediately shown as the leading bid. There is no automatic bidding and no hidden maximum amounts.

Manual bids are available on items with higher bid increments.

How it works

You select manual bid in the bidding view
You enter the amount you want to bid (e.g. 2,000 SEK)
If the bid is high enough, it immediately becomes the visible leading bid
There is no hidden "proxy bidding" - your bid is exactly what you see

With manual bids, you have full control over exactly what level you bid at. If someone else places a higher bid, you must actively raise your bid yourself - the system will not do it for you.

Can I lower my manual bid?

No. A manual bid cannot be lowered. Since the visible bid and your maximum amount are always the same, there is no room to lower it. You can only raise your bid.

Can I change to a max bid instead?

Yes. You can switch from a manual bid to a max bid at any time by placing a new bid that is higher than your current one.

Can others see my manual bid?

Yes - that is the whole point. Your manual bid is shown directly as the leading bid. There are no hidden amounts.

What happens if someone has a max bid that is higher than mine?

If you place a manual bid that is lower than someone else's hidden max bid, the bidding engine will automatically raise their bid according to the bid increment. They keep the lead, and your bid is added to the bid history.

What happens if my manual bid is higher than their max bid?

Then you outbid them and take over the lead. Your exact amount becomes the new visible bid.

Examples of how manual bids work

Example 1: You win with a manual bid

The leading bid is 15,000 SEK. You place a manual bid of 25,000 SEK.

Result: The visible bid becomes 25,000 SEK and you lead the auction.

Example 2: You lose to a max bid

User A has a max bid of 30,000 SEK. The visible bid is 15,000 SEK.

You place a manual bid of 20,000 SEK.

Result: A's automatic bidding is triggered and the visible bid becomes 20,500 SEK. A still leads (their max bid of 30,000 SEK is higher than your bid).

Example 3: You beat a max bid

User A has a max bid of 20,000 SEK. The visible bid is 15,000 SEK.

You place a manual bid of 25,000 SEK.

Result: A's automatic bidding raises the bid to their maximum of 20,000 SEK, but your manual bid of 25,000 SEK is higher. You take over the lead with a visible bid of 25,000 SEK.

The difference from max bids

Feature	Max bid	Manual bid
Visible bid	Increases automatically	Exactly what you enter
Automatic bidding	Yes	No
Hidden maximum amount	Yes	No (max = visible)
Can be lowered	Yes (down to the visible bid)	No

Question 16

What are manual bids and max bids?

Accepted Answer

On Budi, you can choose between two ways to place bids: max bids and manual bids. Here we explain the difference.

Max bid

With a max bid, you enter the highest amount you are willing to pay. The bidding engine then raises your bid automatically - always according to the applicable bid increment, using the smallest possible increase - up to your maximum amount.

Your max bid is hidden from other bidders. They only see the current leading bid.

Bids placed automatically by the bidding engine are marked with in the history.

Note! A max bid is sometimes called an "autobid" on other auction platforms.

Manual bid

With a manual bid (also called a "direct bid"), you enter an exact amount that is shown immediately as the leading bid. There is no automatic bidding and no hidden amounts.

You must monitor the auction yourself and raise your bid if someone outbids you. You cannot lower a manual bid.

Manual bids are available on items where the bid increment is at least SEK 500.

Comparison

Feature	Max bid	Manual bid
Visible bid	Increases automatically	Exactly the amount you enter
Automatic bidding	Yes	No
Hidden maximum amount	Yes	No
Can be lowered	Yes (down to the visible bid)	No

Which should I choose?

Choose max bid if you do not want to monitor the auction and want the bidding engine to handle the bidding for you.
Choose manual bid if you want full control and to know exactly how much you are bidding.

Question 17

Who are Budi's clients?

Accepted Answer

Budi helps bankruptcy trustees, leasing companies, public authorities, and businesses dispose of and sell all types of assets.

Get in touch today and we'll help you find the smoothest solution based on your specific circumstances.

Question 18

What does it mean when the listing says excl. VAT or incl. VAT?

Accepted Answer

When it says excl. VAT, VAT is added to the bid amount. When it says incl. VAT, no VAT is added to the bid amount.

Please note that VAT is always added to the service fee.

Question 19

How do I create an account?

Accepted Answer

Create an account quickly and easily – it's free! Choose whether you want to register as a private individual or a business, then fill in the requested details (e.g. name and email).

When you are done, click the "Register" button. You will then receive an SMS with your password, which you can easily change under "My Pages".

Question 20

What is the service fee?

Accepted Answer

A service fee is added to all products sold via Budi. The fee is added on top of the winning bid and therefore becomes part of the total amount you as the buyer pay.

Why is there a service fee?

The service fee covers our costs for handling, administration, and the service we provide in connection with the sale. This helps us ensure a safe and smooth buying experience.

How is the service fee calculated?

The service fee is set in relation to the market value.

At Budi, the service fee can be calculated in two different ways depending on the item: fixed or dynamic. The applicable model is stated on the item page for each specific item.

Fixed service fee: Some items have a fixed service fee that is the same regardless of the winning bid. This fixed amount is not affected by the bidding itself.

Dynamic service fee: For some items, the service fee is calculated as a percentage of the winning bid, with a minimum amount. This means that the higher the winning bid, the higher the service fee will be - but it will never be lower than the minimum amount.

The higher the value of an item, the greater both the legal and financial responsibility associated with the sale.

Within the auction and brokerage industry, it is standard practice for fees to be determined as a percentage or as a fixed amount based on the sale price or market value. Higher-valued property carries a somewhat higher fee, reflecting the increased complexity, risk, and responsibility involved in handling more valuable items.

Is VAT added to the service fee?

Yes, 25% VAT is always added to the service fee.

When and where can I see the service fee?

The service fee is displayed when you are logged in to our website. We always show the fee clearly before you place your bid - so that you know exactly what the total price will be.

Examples

Example 1

Scenario: You win an auction with a bid of 1,000 SEK

Service fee percentage: 16%
Minimum service fee: 195 SEK

Calculation:

Percentage-based amount: 1,000 SEK × 16% = 160 SEK
Minimum amount: 195 SEK
Since 160 SEK < 195 SEK, the minimum amount applies
Your service fee: 195 SEK

In this case, even though 16% of your bid would only be 160 SEK, you pay the minimum amount of 195 SEK.

Example 2

Scenario: You win an auction with a bid of 10,000 SEK

Service fee percentage: 16%
Minimum service fee: 195 SEK

Calculation:

Percentage-based amount: 10,000 SEK × 16% = 1,600 SEK
Minimum amount: 195 SEK
Since 1,600 SEK > 195 SEK, the percentage-based amount applies
Your service fee: 1,600 SEK

In this case, the percentage-based calculation results in a higher fee than the minimum amount, so you pay 1,600 SEK.

Question 21

What is an auction broker?

Accepted Answer

An auction broker is a specialist who helps sellers and buyers come together at auction. The broker acts as an intermediary, ensuring that the process is safe, smooth, and transparent for all parties.

For you as a seller, this means that the auction broker appraises your items, prepares them for auction, and markets them to the right target audience. You receive support throughout the entire sales process - from consignment to completed sale – and can feel confident that everything is handled professionally and in accordance with applicable regulations.

For buyers, an auction broker provides assurance of professionalism and quality. You receive clear information about the items, secure bidding, and a transparent transaction in which the broker ensures that both seller and buyer comply with the terms.

In short: an auction broker makes it easy and safe to buy and sell at auction.

Question 22

Want to collaborate?

Accepted Answer

Budi is constantly looking for partners across the country who can make our service even better. Valuers, auction brokers, service providers, and others. Contact us today.

Question 23

Who can sell through you?

Accepted Answer

Budi sells auction items from companies, public authorities, banks, and bankruptcy assets. Go to "Sell" for more information.

Question 24

Why should I sell at auction?

Accepted Answer

Selling at auction is a safe, transparent and time-saving way to sell machinery, vehicles and inventory. Here we answer some of the most common questions about the benefits of selling at auction.

How does the process work?

An auction has a predetermined timeframe, and bidding takes place automatically. Interested buyers compete with each other, which drives the price upward – instead of you having to negotiate it downward yourself through calls and messages.

Are payments secure?

Yes. At Budi, the items are always paid for before they are collected. This means you avoid the risk of unpaid deals and staff having to handle Swish or cash. You also receive proper documentation for your bookkeeping.

Will I save time?

Absolutely. You know in advance when the auction ends and when the items will be collected. This means you can plan ahead and avoid the uncertainty that often comes with private sales.

How do I reach the right buyers?

Budi's auctions are marketed both to our own customer base and through channels such as Blocket, Facebook, Instagram and Google. This gives you maximum reach without having to deal with unreliable prospects or "tire kickers" yourself.

Question 25

Can I turn notifications on or off?

Accepted Answer

If you are in a bidding process, you can choose to receive email notifications when you have been outbid. This makes it easy for you to decide whether you want to place a higher bid.

If you wish to turn off this feature, you can easily do so via "My Pages" and "Edit my profile". At the bottom of the page, tick or untick the checkbox for "Email notifications". Then save the changes to update your profile.

Question 26

Can I see an overview of my bids and favorite items?

Accepted Answer

Click on "My pages" in the top right corner to find:

My ongoing bids Here you can see a list of auctions you are participating in, as well as your current status: Leading, Not leading or No activity.
My favorites To add an item to your favorites, click the heart. On "My pages" you can see all your favorite items and remove any you no longer want.
Won items If you have won an auction, you will find the items here.

Question 27

Can I change my login details?

Accepted Answer

At the top of "My Pages", you can change your password. If you need to change your email address, you can contact us and we will help you. We are working on making it easier for you to manage your account yourself in the future.

Question 28

Can I change my personal details?

Accepted Answer

Yes, you can easily change your personal details by clicking on "My pages" at the top right of the page and then the "Edit my profile" button. At the bottom, you can also check the box if you want to receive an email notification when you have been outbid.

Question 29

Forgot password / Reset password

Accepted Answer

If you have forgotten the password for your Budi account, you can easily reset it by following the steps below.

How long is the reset link valid?

The link is valid for 24 hours.
It can only be used once.

What should I do if the link does not work?

If the link has expired, you need to request a new one via the reset page. Also check your spam folder if you cannot find the email in your inbox.

Can I change my password without a reset link?

Yes! If you are already logged in, you can easily change your password via My Pages.

Tip

Make sure you enter the same email address that is linked to your account. If you are still having problems, contact our support team.

Question 30

What happens if I miss the pickup day?

Accepted Answer

Only the specified pickup times apply; failure to collect your items at the scheduled time may result in action being taken and your account may be suspended.

If you are unable to attend the pickup yourself, you may send a representative to collect your lots on your behalf, provided they have a copy of the receipt for your purchase or can provide your customer number and email address,

Question 31

Can you change the viewing time?

Accepted Answer

Generally, the times stated for each auction apply. Please contact us if you have any questions regarding the specified times.

Question 32

Can someone else pick up my auction winnings?

Accepted Answer

It is fine for a transport company or private individual to collect your items on your behalf, as long as they have a copy of the receipt for your purchase or can provide your customer number and email address, and collect the items within the specified pickup period.

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